How it Works

Yes. After creating your event, you’ll get access to a downloadable, high-resolution QR code. You can print it out or display it at your venue so guests can scan and upload instantly.

When an event is marked as Private, guests will be asked to enter a PIN code before uploading any content. This PIN is automatically set when creating a private event, and only people with the code can access it.

Certainly. You can change your event’s visibility at any time. Switching to Private will enable PIN protection for both viewing and uploading. Just head to your event settings and update the visibility with a click.

Guests can scan your QR code or open the event link on any browser — no login or app needed. They just choose photos and hit upload. It’s fast, simple, and works on both mobile and desktop.

Guests can upload common image and video formats like JPG, PNG, MP4, and MOV. We automatically reject unsupported files to keep things simple.

Yes. After uploading, guests have a short window to delete their own photo if it was a mistake — no account required. This ensures accidental or unwanted uploads can be quickly removed by the person who submitted them.

Yes. You have full control. You can hide any photo or video from your event dashboard.

We're here for you! Visit our Support Page or contact us via chat or email for personalized help. Whether it's setup, uploading, or gallery settings — we've got your back.

Yes. We’ll send you a reminder before your event and media are set to expire, so you have time to download or extend your hosting if needed.

You can download any upload individually, or bulk download everything at any time during the event's hosting period. We recommend downloading before the hosting period expires, as content will be deleted after that.

Absolutely. Any photos or videos you download from your event dashboard are delivered in their original quality — exactly as they were uploaded. No compression, no downsizing — just the full-resolution files.

You can update event details like name, description, and visibility. However, your selected package and event type cannot be changed once set.

Nope! Picfony works fully in the browser. Guests don’t need to install anything or create an account — just scan and upload.

No. A stable internet connection is required to access the upload page and send files. If your event has limited connectivity, consider guiding guests to upload later from home.

Guests can upload common image and video formats like JPG, PNG, MP4, and MOV. We automatically reject unsupported files to keep things simple.

By default, everyone with the event link can view the uploaded photos and videos. If your event is marked as Private, guests will need to enter a PIN code to access the gallery and upload content.

Don’t worry — if you accidentally remove a photo or video, reach out to us as soon as possible. We keep recently deleted files for a short time and can usually help you recover them if contacted promptly.